privacy-policy

Updated as of:  September 20, 2022

INTEGRAL PRIVACY NOTICE FOR THE PROTECTION OF PERSONAL DATA

In accordance with the articles 6, 8, 15 y 16 of the LEY FEDERAL DE PROTECCIÓN DE DATOS PERSONALES EN POSESIÓN DE LOS PARTICULARES hereinafter “LFPDP” (Federal Law for Data Protection), Escape to Europe S. de R.L. de C.V. located at Av. Bonampak 28, M3, L28, No. Int. 8 piso 2, SM4, Cancún, Benito Juárez, Quintana Roo, Mexico, CP 77500, is responsible for collecting your personal data; the use of which is given to them and their protection in compliance with the principles of legality, quality, consent, information, purpose, loyalty, proportionality and responsibility provided in the LFPDP and in accordance with this Privacy Notice.

Those interested are those who provide the Personal Data to Escape to Europe S. de R.L. de C.V., directly before the officials of the Escape to Europe S. de R.L. de C.V.

Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible here.

PURPOSE OF THE TREATMENT OF PERSONAL DATA COLLECTED BY Escape to Europe S. de R.L. de C.V.

The personal data that Escape to Europe S. de R.L. de C.V. collect from you, will be used for the following purposes that are necessary for the service you request:

  • Primary Purposes

Escape to Europe S. de R.L. de C.V. requires you to use your personal data to provide the services and products you have requested, to inform you about changes in them and to evaluate the quality of the service that we provide. In order to be able to initiate our commercial intermediation, we require the following personal information: Name, Surname, Email, Telephone numbers (home, cell phone and / or office).

In some cases, where it is strictly necessary for the signing of contracts in general or in cases where an act of sale or lease with third parties is carried out, we can collect the following information: Official identification, address, RFC, CURP, proof of income, personal, labor or commercial references, marital status, occupation, date and place of birth, proof of income, public deed accrediting ownership of the respective property , Receipt of property payment, receipt of services (water, electricity or telephone).

  • Secondary Purposes

In addition, we will use your personal data for the following purposes that are not necessary for the requested service, but which allow us to facilitate better service:

  • Escape to Europe S. de R.L. de C.V. will use your personal data to carry out research, analysis, statistical reports, studies aimed at implementing new commercial techniques within the commercial sector where Escape to Europe S. de R.L. de C.V.
  • In case of any controversy of legal nature Escape to Europe S. de R.L. de C.V., may use your personal data to undertake legal defense strategies in order to leave it safe from any judgment, award or conviction.

SECURITY AND PROTECTION OF YOUR PERSONAL DATA

The confidentiality of the Personal Data is guaranteed and they are protected by administrative, technical and physical security measures to avoid damage, loss, alteration, destruction, use, access or improper disclosure, for which reason ratification of the authorization is required of the use of your personal data to achieve the finalized ones that are mentioned in advance. Your personal data is located in an internal database, whose administration is through access keys that change periodically and whose access is restricted to authorized persons; Non Disclosure Agreements with its staff, among others.

PERSONAL DATA TREATED BY Escape to Europe S. de R.L. de C.V., in order to carry out the purposes described in this privacy notice, we will also use personal identification, contact information, and work data to create more certainty in the transactions carried out by Escape to Europe S. de R.L. de C.V., and you.

TRANSFER OF YOUR PERSONAL DATA

We inform you that your personal data are shared inside and outside the country with third parties, therefore we would very much appreciate if you state through your signature that you accept which Escape to Europe S. de R.L. de C.V. transfers your personal data with third parties.

ARCO 

You have the right to access, rectify and cancel your personal data, to oppose the treatment of them (collectively “ARCO Rights”).  For this, it is necessary that you or your legal representative present a written request of the exercise of ARCO Law addressed to Escape to Europe S. de R.L. de C.V., located at the address indicated above, or communicate via email “info@mymedicalclub.com“; in both cases must be acknowledged, so that Escape to Europe S. de R.L. de C.V. is linked in this regard. Said Application must contain the following information: (a) name (s) and surnames of you and your representative, if applicable; (b) email address to receive notifications; (c) a simple copy of the official photo identification of you or your representative, if applicable, the legal representation of the person making the Application in your name; (d) the existence of the representation, by means of a public instrument or a power of attorney signed before two witnesses, as the case may be; (e) clear and precise description of the Personal Data in respect of which it seeks to exercise some of the ARCO Rights; (f) any element or document that facilitates the location of your Personal Data; And (g) signing the Request from you or your representative.

In case of requesting the exercise of the right of: (a) Rectification, it shall indicate the modifications to be made and provide the documentation that substantiates and supports the request; And (b) Access; Escape to Europe S. de R.L. de C.V. will provide the Personal Data by email and/or by appointment in administrative offices with address mentioned above in a maximum period of 20 business days from the acknowledgment of receipt of the request, the request must be attended to and informed of the origin or impropriety of the request by a notice sent to the email provided to receive the notification. Escape to Europe S. de R.L. de C.V. you must make it effective within the following 15 working days, counted from the reception via email of the origin of your request. In addition, to the procedure for the exercise of ARCO Law, you have the right, in relation to the Secondary Purposes to: (a) revoke or express your refusal to treat your Personal Data; and/or (b) be included in the “Exclusion List” enabled and owned by Escape to Europe S. de R.L. de C.V. which allows us to limit the use and disclosure of Personal Data. For both effects, just send us the request to revoke or be excluded, which must contain: (a) name (s) and surnames; and (b) Email address to respond to your request, you should be directed to Escape to Europe S. de R.L. de C.V. to the following email info@mymedicalclub.com and must receive acknowledgment of receipt for Escape to Europe S. de R.L. de C.V. is linked in this regard. The acknowledgment of receipt, includes proof of revocation and/or inscription to the “Exclusion List” Escape to Europe S. de R.L. de C.V., has a maximum deadline for reply of 5 working days.

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights.  Escape to Europe S. de R.L. de C.V. aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

All documentation must be sent in a legible and complete PDF file format so that Escape to Europe S. de R.L. de C.V., can attend the request.

USE OF COOKIES

The server of Escape to Europe S. de R.L. de C.V., automatically recognizes and stores information such as the IP address/domain name of the visitor, and any website that refers to our site. For this purpose, Escape to Europe S. de R.L. de C.V., you can use several technologies, available today or that can be developed. This information is used to track our sites and to optimize the use of our web sites. Your computer automatically provides this information each time you log in, unless you have activated any technology that blocks these options.

Escape to Europe S. de R.L. de C.V. uses cookies, as well as other means and technological mechanisms when you visit Escape to Europe S. de R.L. de C.V. Website. The advertisements appearing on them or when you use the services of Escape to Europe S. de R.L. de C.V. such cookies allow you to store certain information on the user’s computer and customize the user’s experience, taking into account their interests and preferences, or simply facilitate the login to use the services. Most browsers will allow you to remove the use of cookies, block acceptance of cookies, or receive a warning before storing cookies. It is possible that if you block cookies, you may not be able to reset your preferences or previously specified personalization values and our ability to customize your online experience would be limited. Please consult your browser instructions or “help” screen to find out more about cookies.

Escape to Europe S. de R.L. de C.V., also collect and store anonymous aggregated information about visitors to our Web sites. Escape to Europe S. de R.L. de C.V. may share such information with advertisers, business partners, sponsors, and other third parties to communicate to them, for example: the percentage of male / female visitors or the percentage of visitors belonging to a certain age. Escape to Europe S. de R.L. de C.V. may also collect anonymous information about the hobbies of visitors, their interests, buying habits, musical preferences and the like. This information can be used to adapt the content of our websites, as well as the advertising included in them and make your visit a better experience.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.
  • Advertising Cookies. Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics

    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us.  If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

CHANGES OR MODIFICATIONS TO THE PRIVACY NOTICE

Escape to Europe S. de R.L. de C.V. may modify, change or update this Notice of Privacy arising from new legal requirements, our own needs for the services we offer, our privacy practices, changes to our business model or other causes. Escape to Europe S. de R.L. de C.V. is committed to keep you informed of changes, modifications or updates to the Privacy Notice.

Escape to Europe S. de R.L. de C.V. notify of any changes, modifications or updates to the Privacy Notice through its website mymedicalclub.com.

Escape to Europe S. de R.L. de C.V. shall make such notification fifteen (15) days prior to the date on which the changes, modifications or updating of the Notice of Privacy take place. In case of change, modification or update to this Privacy Notice, a section with this title will appear on our website.

Escape to Europe S. de R.L. de C.V. will designate the necessary personnel who will be in charge of attending requests for the exercise of ARCO rights, requests for revocation of consent, refusal to use personal data for secondary purposes, as well as requests to limit the use and / or Disclosure of your personal data, as well as to ensure the protection of such personal data within Escape to Europe S. de R.L. de C.V.
If you would like to visit the offices of Escape to Europe S. de R.L. de C.V. for the purpose of processing your personal data, you can do so at the address located at Av. Bonampak 28, M3, L28, No. Int. 8 piso 2, SM4, Cancún, Benito Juárez, Quintana Roo, Mexico, CP 77500.   E-mail: concierge@mymedicalclub.com with opening hours: Monday to Friday from 10:00 a.m. to 7:00 p.m.

We put our telephone numbers 1 833 405 0007 (toll free US/CAN) and 52 998 980 2837 (Mexico and rest of the world) at your disposal so that you can contact our staff and resolve any doubts or clarification regarding the use, storage, treatment and management of your Personal Data.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

 

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